Welcome to Trinity at Home

Offering personal care and support services that allow older adults and others who may need care to stay comfortably in their own homes.

SERVICES

CAREGIVER SUPPORT

CAREERS

NEWS & EVENTS

Who We Are

Trinity at Home is a program of Lutheran Services Carolinas that offers home care in Rowan County, North Carolina. Based on the campus of Trinity Oaks, Trinity at Home offers personal care and support services that allow older adults and others who may need care to stay comfortably in their own homes. Trinity at Home provides a person-centered approach to care, with plans tailored to meet a client's specific needs.

Lutheran Services Carolinas (LSC) is a nonprofit ministry serving North and South Carolina. With the help of thousands of volunteers, donors, and advocates, LSC reaches out to veterans facing homelessness; safeguards survivors of human trafficking; protects children through foster care; fosters independence in those with intellectual and/or developmental disabilities; helps children find loving adoptive homes; welcomes refugees seeking sanctuary; assists those affected by disasters; and improves the lives of many other vulnerable populations facing extraordinary life challenges.

LSC also offers a wide range of residential options and services to North Carolina seniors, including vibrant retirement communities (including Trinity Oaks); quality rehabilitation and skilled nursing services; assisted living residences; adult day services; and caregiver support. LSC’s mission statement is “Empowered by Christ, we walk together with all we serve.”

Meet the Trinity at Home Team

Teresa Dakins

Community Outreach Coordinator

704-603-2778
tdakins@trinityathome.net

Christina Joyce

Director of Community Services
(Trinity at Home, Trinity Living Center)

704-603-2778
cjoyce@trinitylivingcenter.net

Chandra Upright

RN Supervisor

704-603-2777
cupright@trinityathome.net

Stephanie Petrea

Client Care Coordinator

704-606-2766
spetrea@trinityathome.net

Willing to Go the Extra Mile

"When my cousin's cancer took a sudden spiral downward, I needed help with her care. Trinity at Home not only offered solutions for the day-to-day physical issues of care but provided support and professional assistance in making the connections needed as her condition deteriorated. They met the need for 24/7 care in her home for as long as she was able to remain at home. 

They provided everything from laundry service to getting her to and from important medical appointments. Caregivers  placed with our family were well-trained and willing to go the extra mile for her comfort. Not only did they manage her overall routine for a given day but they quickly learned her personal preferences for food, television stations, snacks, and other details that made her happy. They even helped with the care of her 25-pound cat!

I am convinced that her last days in her home were the best they could be because of Trinity at Home."

- Brenda Zimmerman, Salisbury, NC

Made Transition Easier

"Thank you to all the Trinity at Home staff who helped me and my mother. I was so overwhelmed, and you made her transition from the apartment to the nursing home much easier on me. The last week in her apartment before the move was almost unbearable for me, and I could not have gotten through it without the help from the wonderful ladies who stayed with Mom. I had no idea that she would only live three weeks after moving to the nursing home. Thank you again!"

- Beth Safrit

Frequently Asked Questions

How long has Trinity at Home been in business?

Trinity at Home, a program of Lutheran Services Carolinas, began offering home care in January of 2015. That means that one of our staff members comes to the home of you or your loved one and provides assistance. While we are a relatively new agency, our caregiving roots run deep.  Lutheran Services Carolinas, a faith-based nonprofit ministry with nursing homes across North Carolina, has been caring for seniors since 1962 and has earned a sterling reputation.

What kind of services do you provide?

Trinity at Home provides an array of home care services, whether help is needed on a regular basis or you need periodic respite care. For details about what services we provide, click here.

Why should I choose Trinity at Home?

Trinity at Home is licensed by the state of North Carolina  -- not all agencies are.. Our priority is providing caregivers who treat clients with compassion, professionalism, and dignity. Your Trinity at Home caregiver will be:

  • Background-checked
  • Drug-tested
  • Work-reference checked
  • Trained and skill-tested for the tasks performed, with ongoing education
  • Supervised by a registered nurse
  • Covered by Workers Compensation
  • Insured and bonded
  • CPR-certified
Will I be able to help choose the caregiver?

Yes. We want to match you up with the best caregiver for your situation, and we will accommodate specific requests as best we can.

Will my family member always receive care from the same caregiver?

We believe that it’s important for your loved one to be able to establish a strong relationship with a Trinity at Home caregiving team. As much as possible, we strive to bring consistency to caregiving situations.  We understand that it’s important for a client to build rapport and trust in a caregiver. If the client is receiving many hours of care, it may be necessary to schedule more than one caregiver.

FAQs

Can Trinity at Home caregivers assist with medications?

Some of our caregivers can administer medications. Others can assist in reminding clients to take their medications.

Are your caregivers experienced in caring for those with dementia?

Yes, our caregivers receive both in-house training and training from an outside company on how to care for those with Alzheimer’s disease or other forms of dementia. Continuing education is a priority.

Will I need to sign a contract?

No. We realize that clients’ needs change quickly. You can continue our services as long as you would like and you may discontinue services  at any time.

Will I need a doctor to authorize your services?

No.  You choose the Trinity at Home services you want. There is no need for authorization. If you find that you need help with billing a private insurance policy for Trinity at Home Services, our staff is happy to help, including providing necessary documentation.

What are the costs of your home care services?

The cost will depend on the level of services.  Check here for costs of some of our most common services. Our services are billed on an hourly basis, so there are no surprises. Transportation charges may be extra. You will always be provided with a rate sheet before care begins.

Are Trinity at Home services covered by Medicare?

Medicare typically does not pay for the type of care service that Trinity at Home provides.

How do I pay Trinity at Home?

You will receive an invoice monthly for the hours of service Trinity at Home caregivers have provided.  Caregivers are never paid directly.

Do you accept any insurance?

Yes, we accept long-term care insurance.

How do I know that my information is secure?

Trinity at Home follows all federal and state guidelines related to privacy of personal and healthcare information. Your information will never be sold to a third party under any circumstances. Only Trinity at Home office staff and your loved one’s caregivers will have access to personal information.

How do I sign up for services?

Call us! We can arrange for a registered nurse to meet you in your home for a free care assessment, during which we will discuss your particular needs and situation.  If you decide our services are right for you, we will begin to put together a custom care plan. If you decide our services are not right for you, you are under no obligation.  Care can often begin within 24 hours.

FAQs

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