Trinity at Home, a program of Lutheran Services Carolinas, began offering home care in January of 2015. That means that one of our staff members comes to the home of you or your loved one and provides assistance. While we are a relatively new agency, our caregiving roots run deep.  Lutheran Services Carolinas, a faith-based nonprofit ministry with nursing homes across North Carolina, has been caring for seniors since 1962 and has earned a sterling reputation.

Trinity at Home provides an array of home care services, whether help is needed on a regular basis or you need periodic respite care. For details about what services we provide, click here.

Trinity at Home is licensed by the state of North Carolina  -- not all agencies are.. Our priority is providing caregivers who treat clients with compassion, professionalism, and dignity. Your Trinity at Home caregiver will be:

• Background-checked
• Drug-tested
• Work-reference checked
• Trained and skill-tested for the tasks performed, with ongoing education
• Supervised by a registered nurse
• Covered by Workers Compensation
• Insured and bonded
• CPR-certified

Yes. We want to match you up with the best caregiver for your situation, and we will accommodate specific requests as best we can.

We believe that it’s important for your loved one to be able to establish a strong relationship with a Trinity at Home caregiving team. As much as possible, we strive to bring consistency to caregiving situations.  We understand that it’s important for a client to build rapport and trust in a caregiver. If the client is receiving many hours of care, it may be necessary to schedule more than one caregiver.

Some of our caregivers can administer medications. Others can assist in reminding clients to take their medications.

Yes, our caregivers receive both in-house training and training from an outside company on how to care for those with Alzheimer’s disease or other forms of dementia. Continuing education is a priority.

No. We realize that clients’ needs change quickly. You can continue our services as long as you would like and you may discontinue services  at any time.

No.  You choose the Trinity at Home services you want. There is no need for authorization. If you find that you need help with billing a private insurance policy for Trinity at Home Services, our staff is happy to help, including providing necessary documentation.

The cost will depend on the level of services.  Check here for costs of some of our most common services. Our services are billed on an hourly basis, so there are no surprises. Transportation charges may be extra. You will always be provided with a rate sheet before care begins.

Medicare typically does not pay for the type of care service that Trinity at Home provides.

You will receive an invoice monthly for the hours of service Trinity at Home caregivers have provided.  Caregivers are never paid directly.

Yes, we accept long-term care insurance.

Trinity at Home follows all federal and state guidelines related to privacy of personal and healthcare information. Your information will never be sold to a third party under any circumstances. Only Trinity at Home office staff and your loved one’s caregivers will have access to personal information.

Call us! We can arrange for a registered nurse to meet you in your home for a free care assessment, during which we will discuss your particular needs and situation.  If you decide our services are right for you, we will begin to put together a custom care plan. If you decide our services are not right for you, you are under no obligation.  Care can often begin within 24 hours.